Where are your products made?
All REJURAN® products are made in the USA with ethically sourced ingredients and manufactured under strict quality controls to ensure safety and efficacy.
Where can I buy REJURAN® products?
REJURAN® products are available through licensed medical spas and dermatology clinics nationwide. You can also purchase authorized products through our official online store.
Can I buy REJURAN® products outside the US?
Currently, purchases are restricted to within the US due to regulatory compliance. Please consult your local specialists for availability in other countries.
When will new products be available on your website?
New REJURAN® innovations and products are periodically released. Sign up for our newsletter or check our website regularly for updates.
Does REJURAN® test on animals?
No, REJURAN® products are cruelty-free, and we do not conduct animal testing.
How long before I see results?
Many customers begin noticing improvements in skin texture and hydration after 2-4 weeks of regular use, with continued benefits over time.
Are REJURAN® products safe to use before and after a cosmetic procedure?
Yes, REJURAN® products are formulated to support skin healing and are often recommended by medical professionals as part of post-procedure skincare regimens.
How long is the product good after I open it?
Once opened, REJURAN® products should be used within 6 months to ensure maximum potency and hygiene.
Are your products gluten-free?
Yes, REJURAN® products do not contain gluten or gluten derivatives.
Do your products contain parabens?
No, our formulas are free from parabens and other harmful preservatives.
Where can I find the ingredients used in your products?
Full ingredient lists are available on each product’s page on our website for your review.
I have questions about a specific ingredient. Who can I contact?
Please reach out to our customer support team via email at support@rejuranusa.com for detailed questions about ingredients.
What exactly is c-PDRN® and is it safe to use?
c-PDRN® is a patented Polynucleotide that promotes skin regeneration by stimulating cell repair and collagen production. It is clinically tested and safe for regular use.
How can I track my order?
After your order ships, you will receive a tracking number via email to monitor shipment progress.
I have questions about my order. Who can I talk to?
Contact our customer service team at support@rejuranusa.com for assistance with your order inquiries.
What’s your shipping policy?
We offer free shipping on orders over $50 within the continental US. Orders typically ship within 1-2 business days.
What shipping carriers do you use?
We primarily use USPS and UPS for shipping orders.
What is your return & exchange policy?
Returns are accepted within 30 days of purchase if the product is unopened and in original condition. Please contact customer service to initiate a return.
How can I make edits to my subscription?
You can manage, pause, or cancel your subscription anytime through your online account dashboard.
Why was I charged for shipping on my subscription order if it was over the minimum free shipping charge?
Some promotional or introductory subscriptions may have separate shipping charges. Please review your subscription terms or contact support for clarification.
Can I update my order?
Orders can only be updated before shipment. Contact customer service as soon as possible to request changes.
Can I update my shipping address on an order I already placed?
Shipping addresses can be changed only before the order ships. Contact support immediately with your order details.
Can I get my product personalized?
Currently, we do not offer product personalization services.
Working with influencers
For partnership inquiries, please contact marketing@rejuranusa.com.
Didn’t see your question?
Contact our support team at support@rejuranusa.com for assistance.
Does REJURAN® sell my personal information?
No, we respect your privacy and do not sell personal information. See our privacy policy for details.